LONDON – A ball that clearly landed long in a match at Centre Court wasn’t called out Sunday because the electronic system that replaced line judges at Wimbledon this year was shut off.

And, because the replay review procedure that used to be in place also has been scrapped, the chair umpire decided to have a do-over on the point at 4-all in the first set — much to the dismay of Anastasia Pavlyuchenkova, the player who would have won the game if the proper call had been made originally.

Pavlyuchenkova wound up getting broken there to trail Sonay Kartal, but she eventually did manage to come back to win the match 7-6 (3), 6-4 and reach the quarterfinals at the All England Club for the first time since 2016.

“You took the game away from me,” 2021 French Open runner-up Pavlyuchenkova told chair umpire Nico Helwerth at the changeover after the game ended.

She was serving and had a game point when Kartal hit a backhand that landed beyond the opposite baseline — clearly out, TV replays showed. But there was no sound of one of the recorded voices being used for the first time at Wimbledon to reflect when the technology being used in place of human officials determines that a ball landed out.

Kartal said she couldn’t see where her shot went.

“That situation is a rarity. I don’t think it’s really ever happened — if it has. It’s tough. What can you do? The umpire’s trying his best in that situation, and he handled it fine,” Kartal said. “I think the system just malfunctioned a little bit, and the fairest way was what he did: replay the point.”

Helwerth delayed play while he made a phone call from his stand. Eventually, play resumed, Pavlyuchenkova missed a forehand on the replay, then lost the game a few points later.

The explanation offered by an All England Club spokesman: “Due to operator error, the system was deactivated on the point in question. The chair umpire followed the established process.”

The French Open is now the only Grand Slam tournament that still uses line judges instead of electronic calls.

From 2007 through last year, players were allowed to challenge in-or-out calls at Wimbledon; a video review was employed to decide whether a line judge’s — or chair umpire’s — ruling was correct. That challenge system was removed for the current tournament, but there immediately were demands on social media from some tennis fans or observers to bring that back to aid chair umpires.

Taylor Fritz, who reached the quarterfinals with a win at a different court Sunday, didn’t see what happened. But when it was explained by a reporter, his biggest question was why the chair umpire didn’t just make the call himself if it was so clear what actually happened on Kartal’s shot.

“The chair umpire has to make the call,” 2024 U.S. Open finalist Fritz said. “Why is he there if he’s not going to call the ball?”

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