Search for answers or browse our knowledge base.
Documentation | Support
How to Cancel/Reschedule an appointment or class
Cancel an individual appointment or class
Under the “Billing” menu, click on “Bookings”.
To cancel the class itself, click the cancel button next to the class date that you want to cancel.
Reschedule an individual appointment or class:
Under the “Billing” menu, click on “Orders”. On the orders screen, click on “Reschedule Booking”
Cancel an appointment series or entire course:
Step 1: Under the “Billing” menu, click on “Subscriptions”. On the Subscription screen, find the appointment series or course series that you want to cancel and click the “View” button.
On the next screen, click the “Cancel” button.