- It is the responsibility of the Client to contact us to cancel/reschedule an appointment. Client forfeits ALL previously paid deposits and payments if Client fails to cancel appointments at minimum 4 hours before the appointment is scheduled to begin. Client must reschedule cancelled appointments within 2 weeks of the previously scheduled appointment.
- If Client fails to reschedule their appointment within the two week grace period, Clients’ project will be cancelled and Client forfeits ALL previously paid deposits and payments.
- Client may choose to submit a new estimate request however, previous pricing and completion time frames from previous scheduled project and appointment will not be guaranteed. Previous deposits and payments will not be applied to new project and/or appointments.
- When booking an appointment for someone other than yourself, it is your responsibility to make them aware of these terms and conditions and to give them enough notice as possible about the booking.